Fine jewelry,
made simple.

Yes. Fancy-color and fancy-shape diamonds are available by special request. Share the color, shape, size, and budget you have in mind, or send an inspiration photo, and our concierge will prepare a complimentary estimate. Tell us whether you prefer natural or lab-grown diamonds. Available sourcing options, diamond origin, any color treatment, specifications, documentation, price, and timing are confirmed before you order; special-request options are not included in standard catalog prices.

Yes. Any design in our collection can be commissioned with natural diamonds by special request. Our listed product options and online prices are for lab-grown diamonds unless explicitly identified otherwise. Contact the concierge from the product page for a separate natural-diamond estimate; we confirm the stones, specifications, documentation, price, and timing before you order.

Yes. Our One of One bespoke service offers both natural and lab-grown diamonds for engagement rings, bands, earrings, necklaces, bracelets, and other custom designs. Choose your preference in the estimate form, or ask us to compare both options for your design and budget.

Our signature starting point is F+ color and VS+ clarity, with E+ and VVS+ upgrades available on eligible designs. If you have a specific quality, size, shape, or price point in mind, our concierge can source options for your project.

Every diamond we supply weighing 1.00 carat or more individually—whether lab-grown or natural—comes with its own IGI or GIA certificate (grading report). The 1.00-carat threshold applies to each individual diamond, not a piece's combined total carat weight. Smaller diamonds are not promised individual reports unless expressly stated in your order specifications. You can verify the report number with the issuing laboratory. Learn more on our diamond certification page.

One of One is our fully bespoke service: an original piece designed around your inspiration, preferences, and budget. We discuss your design, provide a free all-in quote, then create a 3D model and renderings after a $100 design fee credited in full to your piece. We refine the design until you approve it, collect the remaining balance, and begin production. Unique does not have to mean unattainable—we are built around exceptional quality and sensible pricing.

Yes. Send us the photo that inspired you. We use it as a reference point, then create an original custom design and rendering for your approval.

Yes. Tell us what you are considering and we will provide a clear estimate with no commitment required.

Your written quote confirms the agreed design, stones, metal, setting, design work, and insured FedEx shipping. The $100 design fee is part of that price, not an extra charge. Any applicable sales tax is disclosed before payment. Canadian import duties, taxes, and brokerage fees are the buyer’s responsibility. Any requested change that affects the price is quoted for your approval before additional work begins.

Your estimate is complimentary. When you choose to continue, the $100 design fee starts your 3D model and renderings. It is credited in full toward the final price of the same custom piece, not added on top. The fee is non-refundable except as required by law. After design approval, you pay the remaining balance before production.

Your first 3D model and renderings are ready within 48 hours of receiving your design fee and agreed design brief. We review them with you and make changes together, iterating until you approve the final design. Production begins only after final design approval and payment of the remaining balance.

Yes. We create bespoke settings and set customer-owned diamonds and gemstones. Send photos, measurements, and any grading reports with your request. We confirm stone suitability, condition, setting details, and safe handling arrangements before you send anything. If you need stones too, we source natural and lab-grown diamonds and gemstones at exceptional prices.

We deliver custom and personalized pieces as described in their final approved rendering or agreed written specifications. If a returned piece is materially different or has a covered material workmanship defect, we will make it right through repair or remake, or issue a 100% refund after return and inspection.

Yes. Standard, non-personalized catalog pieces may be returned for a full refund within 30 calendar days after confirmed delivery, in original, unworn, unaltered condition with all original packaging, documentation, and included materials. This includes the listed metal, diamond, and ring-size options even when made to order. Bespoke designs, engraving, post-order alterations, and separately quoted non-listed special orders are excluded after production begins only when disclosed before payment. Our Custom Order Promise still applies.

Email concierge@celestrajewels.com with your order number and return request within the 30-day window. Once we confirm that the piece is eligible, we will send a prepaid insured FedEx return label and packing instructions. Do not send the item until you receive those instructions. After it arrives and passes an original-condition inspection, we process the full refund to the original payment method.

Eligible buyers may use PayPal Pay Later when available at payment. Your purchase amount, location, and provider approval determine availability and terms. No financing is guaranteed. For custom jewelry, the remaining balance must be paid before production begins.

Your custom jewelry generally arrives at your door within 14 days of final design approval, including insured FedEx shipping. The remaining balance is paid at approval so production can begin promptly. We confirm your delivery estimate before production; exceptional stone sourcing, complex designs, or carrier and customs delays may require longer.

Yellow gold, rose gold, white gold, and platinum. We will help you select the right metal for your design, lifestyle, and budget.

Yes. Our ready-to-shop Celestra edit includes elevated essentials that can also be personalized upon request.

Yes. We offer complimentary insured FedEx shipping to Canada. Any Canadian import duties, taxes, brokerage fees, or similar charges assessed by the destination country or carrier are the buyer’s responsibility.

All Celestra prices and checkout totals are in U.S. dollars. Canadian customers may see a conversion from their bank or payment provider; that provider determines its own exchange rate and any related fees.