One of One · Custom engagement rings
Your ring.
Your love story.
Create a custom engagement ring around the diamond, shape and details you love. Natural or lab-grown diamonds, your choice of gold or platinum, and a personal all-in quote before you commit.
Free personal estimate · No payment to begin
A personal reply within one business day.
Your concierge: John Stephenson
(305) 431-4832 · Email John
Fancy colors. Distinctive shapes. Tell us what you have in mind.
See the process, from idea to delivery
Your idea starts here
Tell us about
your ring.
A photo, a few words, or simply “guide me.” You don't need a finished idea to begin.
- Complimentary, no-obligation estimate
- Personal reply within one business day
- Your approval before production
Clear at every step
From your first idea
to your front door.
An all-in quote. A design you approve. A piece made just for you.
Discuss your design
Start with a conversation, an inspiration photo, or an idea. We help you choose the design, stones, metal, and details around your preferences and budget.
Receive your all-in quote
Get a complimentary, no-obligation quote for your agreed design. We confirm what is included and any applicable taxes before you proceed, with no surprise design or production charges.
$100 toward your finished piece
Ready to see it take shape? Your $100 design fee starts the 3D design work and is credited in full to the final price. It is part of your total, not an additional charge.
See it. Refine it. Approve it.
Your first 3D model and renderings are ready within 48 hours of receiving your design fee and agreed design brief. We review them with you and make changes together, iterating until you approve the final design.
Pay the remaining balance
Once you approve the final design, pay the quoted balance with your $100 design fee already deducted. PayPal Pay Later is available to eligible customers, subject to approval and provider terms.
Crafted, insured, delivered
Production begins after your approval and balance payment. We craft your jewelry and ship it via FedEx, insured during shipment—generally arriving at your door within 14 days of design approval.
The design fee is non-refundable once commissioned and is credited in full to your piece. We confirm your delivery estimate before production; exceptional sourcing, complex designs, or carrier and customs delays may require longer. Read the details below.
A new setting. Your own story.
Already have
your stones?
We can create a bespoke setting and set diamonds or gemstones you already own. Give an heirloom a new life, reset a meaningful stone, or build around a diamond you have chosen.
Looking for the stones too? We offer natural and lab-grown diamonds and gemstones at exceptional prices, with options selected for your design, quality preferences, and budget.
Explore our natural diamond sourcing service
Share photos and any grading reports with your request. We confirm stone suitability, setting details, price, and safe shipping arrangements before you send us anything.
Discuss my stones or request sourcingA little more clarity
Before we begin.
Questions are welcome. Your concierge is here to help you decide with confidence.
Email your conciergeIs the estimate really free?
Yes. Your personal estimate is complimentary, with no payment or commitment required. Start with an idea, a photo, or a request for guidance.
Do I need inspiration photos?
No. Photos are helpful, but entirely optional. Upload up to five images privately, describe your idea, or let us help you find a direction.
Can I choose natural or lab-grown diamonds?
Yes—we offer both, including fancy colors and distinctive fancy shapes by request. Availability, origin, any treatments, specifications, and pricing are confirmed for your project before you order.
What is included in my all-in quote?
Your written quote confirms the agreed design, stones, metal, setting, design work, and insured FedEx shipping. The $100 design fee is part of that price, not an extra charge. Any applicable sales tax is disclosed before payment. Canadian import duties, taxes, and brokerage fees are the buyer’s responsibility. Any requested change that affects the price is quoted for your approval before additional work begins.
Is the $100 design fee an extra charge?
No. It is credited in full to the final amount for the same custom piece. For example, if your quoted total is $4,000, you pay $100 for design and the remaining $3,900 after approval, before production. The design fee is non-refundable except as required by law.
How do renderings and design approval work?
Your first 3D model and renderings are ready within 48 hours of receiving your design fee and agreed design brief. We review them with you and make changes together, iterating until you approve the final design. Production starts only after you approve the final design and pay the remaining balance.
Can I pay over time?
Yes. Eligible customers may choose PayPal Pay Later when available on their payment. Financing is subject to provider approval, purchase amount, location, and provider terms. Once your required balance payment is confirmed, we can begin production.
Can you set a diamond or gemstone I already own?
Yes. We make bespoke settings for customer-owned diamonds and gemstones. Send photos, measurements, and any grading reports so we can assess the stone and discuss your design. Suitability, condition, and handling arrangements are confirmed before setting; please wait for our shipping instructions before sending a stone.
How long does a custom piece take?
Your custom jewelry generally arrives at your door within 14 days of final design approval, including insured FedEx shipping. The remaining balance is paid at approval so production can begin promptly. We confirm your delivery estimate before production; exceptional stone sourcing, complex designs, or carrier and customs delays may require longer. Insured FedEx shipping is free to the US and Canada. Canadian duties, import taxes, and fees are the buyer's responsibility.
What if my custom piece is not as agreed?
For custom and personalized orders, we deliver the product as described. If it arrives materially different from the agreed specifications or with a material defect, we'll make it right or provide a refund after return, subject to our terms. Custom orders are not covered by the standard 30-day change-of-mind return policy.